Data Protection & Privacy
At hm77n, your privacy is not a formality — it is a core commitment. This Privacy Policy explains exactly what personal data hm77n collects from Pakistani players, why we collect it, how we protect it, who we share it with, and what rights you hold over your own information. We encourage you to read this document carefully before registering or continuing to use the hm77n platform.
Privacy at a Glance
hm77n collects only the data necessary to operate your account — including your name, CNIC details, mobile number, email address, payment information, and gameplay activity. We do not collect unnecessary data and we do not store payment card numbers on our servers.
All data transmitted between your device and hm77n's servers is protected using TLS encryption. Sensitive personal data at rest is stored using AES-256 encryption. Access to personal data is restricted to authorised personnel on a strict need-to-know basis with full audit logging.
hm77n will never sell your personal data to third-party advertisers or data brokers. Data is shared only with licensed payment processors (JazzCash, EasyPaisa, HBL, etc.), KYC verification providers, and regulatory authorities when required by our licensing obligations or applicable law.
You have the right to access, correct, and request deletion of your personal data held by hm77n. You may also object to certain processing activities, request data portability, and withdraw marketing consent at any time by contacting [email protected].
hm77n uses essential cookies to keep your session active and functional. We use analytics cookies to understand how the platform is used and improve the experience for Pakistani players. You can manage cookie preferences from your browser settings at any time.
hm77n retains your personal data for as long as your account remains active or as required by our licensing obligations. Following account closure, data is retained for a minimum of five years to meet anti-money laundering (AML) regulatory requirements, after which it is securely deleted.
This Privacy Policy ("Policy") is issued by hm77n ("hm77n", "we", "us", "our") and applies to all personal data collected through the hm77n website at hm77n.org, its mobile-optimised interface, and all related services offered through the platform. This Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy, which together govern your full relationship with hm77n.
hm77n is committed to handling your personal information with transparency, integrity, and care. We understand that Pakistani players entrust us with sensitive personal and financial data, and we take that responsibility seriously. This Policy sets out clearly what data we collect, why we collect it, how long we keep it, and the rights you have over it.
By registering an account on hm77n or continuing to use the hm77n platform, you confirm that you have read and understood this Privacy Policy. If you do not agree to the practices described here, you should not register or continue to use the hm77n platform.
hm77n operates as the data controller for all personal data collected through the hm77n platform. As data controller, hm77n determines the purposes and means by which your personal data is processed. hm77n operates under an international gaming licence, and data processing activities are conducted in compliance with the data protection obligations imposed by that licensing framework.
For all data-related enquiries, requests, or complaints, you may contact hm77n's designated data protection contact at [email protected]. Please include "Data Privacy Request" in your subject line to ensure your enquiry is routed to the correct team promptly.
hm77n collects personal data through several channels: directly from you when you register or use the platform, automatically through your interaction with the site, and from third-party verification and payment service providers. The categories of data we collect are detailed in the table below.
| Category | Examples | Source |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC number, CNIC scan/copy | Provided by you at registration / KYC |
| Contact Data | Email address, Pakistani mobile number, city of residence (e.g. Karachi, Lahore, Islamabad) | Provided by you at registration |
| Financial Data | JazzCash / EasyPaisa wallet identifiers, HBL / UBL / Meezan Bank account references, transaction history, deposit and withdrawal amounts in PKR | Provided by you and payment processors |
| Gaming Activity Data | Games played, bets placed, wagers, winnings, session duration, bonus usage history | Automatically generated by the platform |
| Technical Data | IP address, device type, browser type and version, operating system, screen resolution, time zone | Automatically collected via cookies and server logs |
| Communications Data | Support chat transcripts, email correspondence, complaint records | Generated during your interaction with hm77n support |
| Marketing Preferences | Opt-in / opt-out status for promotional emails and SMS | Provided by you or inferred from platform interaction |
hm77n does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or biometric data beyond what is strictly required for CNIC-based identity verification. We do not store full payment card numbers on our systems.
hm77n uses your personal data for the following specific purposes:
hm77n processes your personal data on the following legal bases:
hm77n does not sell, rent, or trade your personal data to third-party marketers or data brokers under any circumstances. We may share your personal data with the following categories of third parties, strictly on a need-to-know basis and subject to data processing agreements that obligate them to protect your data:
As an internationally licensed gaming operator, hm77n's infrastructure and certain third-party service providers may be located outside Pakistan. Where personal data is transferred internationally, hm77n takes steps to ensure that appropriate safeguards are in place to protect your data to a standard equivalent to, or exceeding, the protections that would apply within Pakistan.
Such safeguards may include contractual data protection clauses, data processing agreements, and ensuring that recipient jurisdictions maintain adequate data protection frameworks. If you would like further information about specific international transfer safeguards in place for your data, please contact us at [email protected].
hm77n implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:
While hm77n employs industry-standard security measures, no data transmission over the internet can be guaranteed to be 100% secure. You also play a role in keeping your account secure — please ensure you use a strong, unique password and enable two-factor authentication where available. If you believe your account has been compromised, contact hm77n support immediately.
hm77n retains your personal data for as long as your account is active and for the periods required by our legal and regulatory obligations after account closure. The general retention schedule is as follows:
| Data Category | Retention Period | Reason |
|---|---|---|
| Identity & KYC Data | 5 years post account closure | AML regulatory obligation |
| Financial / Transaction Data | 5 years post transaction | AML regulatory and tax compliance |
| Gaming Activity Data | Duration of account + 2 years | Responsible gaming monitoring, dispute resolution |
| Support Communications | 3 years post resolution | Complaint handling and legal dispute records |
| Technical / Log Data | 12 months | Security monitoring and fraud detection |
| Marketing Preferences | Until consent is withdrawn | Consent-based processing |
After applicable retention periods have expired, personal data is securely deleted or anonymised so that it can no longer be associated with you as an individual.
Cookies are small text files placed on your device by the hm77n website when you visit. They serve a range of functions — from keeping you logged in during your session to helping hm77n understand how players in Karachi, Lahore, Islamabad, and across Pakistan are using the platform.
You can manage or disable cookies through your browser settings at any time. Please note that disabling essential cookies will significantly impair or prevent your ability to use the hm77n platform. For detailed guidance on managing cookies in your specific browser, refer to your browser's help documentation.
As a player on the hm77n platform, you hold the following rights over your personal data. hm77n is committed to honouring these rights within the timeframes set out below, subject to any overriding legal obligations.
To exercise any of the above rights, please submit a written request to [email protected] with the subject line "Data Rights Request" and include sufficient information to verify your identity. hm77n will acknowledge receipt within 48 hours and respond substantively within 30 days.
The hm77n platform is strictly intended for individuals who are 21 years of age or older. hm77n does not knowingly collect personal data from any individual under the age of 21. Age verification is a mandatory step in the hm77n registration process, conducted through CNIC-based KYC.
If hm77n discovers or is notified that an account has been registered by an individual under 21 years of age, all personal data associated with that account will be deleted, the account will be immediately closed, and any deposited funds will be returned to the original payment source where practicable. If you believe a minor has registered on hm77n, please notify us immediately at [email protected].
With your explicit consent, hm77n may contact you with promotional offers, new game announcements, PSL cricket betting promotions, bonus notifications, and other platform news via email or SMS to your registered Pakistani mobile number.
You may opt out of marketing communications at any time by:
Opting out of marketing communications will not affect the delivery of essential service communications, such as account security alerts, transaction confirmations, KYC requests, and responsible gaming notifications — these are sent on a contractual and legal basis and cannot be opted out of while your account remains active.
hm77n reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or platform features. Where changes are material — for example, changes that expand the categories of data collected or alter how data is shared — hm77n will provide advance notice of at least 14 days by displaying a prominent notice on the platform and/or notifying you by email to your registered address.
The "Last Updated" date displayed at the top of this page will always reflect the most recent revision. We encourage you to review this Policy periodically. Your continued use of the hm77n platform following the effective date of any revised Policy constitutes your acceptance of the updated terms.
For any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by hm77n, please contact our data protection team. We are available 24 hours a day, 7 days a week, with support available in both English and Urdu, staffed with Pakistan Standard Time peak hours in mind.
Your Privacy is Protected
Your data is encrypted, never sold, and protected under international licensing standards. Join 500,000+ Pakistani players who trust hm77n for cricket betting, live casino, Teen Patti 20-20, slots, and Jackpot Bingo. JazzCash and EasyPaisa deposits in under 60 seconds. 24/7 Urdu support. 21+ only — play responsibly.